Simply stated, Dekoni pads are designed to be an upgrade. It’s our mission to take the products brands make and make them better and more comfortable. We even bring our expertise to them when they are designing headphones so you get the best experience and sound possible.

Dekoni Audio earpads are designed not only to replace worn-out pads but also to enhance your listening experience. Our pads are available in various materials and designs, offering superior comfort, improved sound quality, and a personalized touch to your headphones.

We make pads out of premium materials like our heat activated slow rebound, high density memory foam. From there we hand stitch everything from comfortably soft sheepskin to our highly regarded and breathable velour. Most of the pads that come on your headphones are 100% synthetic materials with low cost foam. Earpads are the last thing a headphone maker thinks of and the first thing Dekoni thinks of.

To simplify the understanding of frequency measurements, we’ve consolidated our data into a user-friendly 4-Band frequency graph. This graph categorizes sound into four key ranges:

– Bass: (20hz-250hz)
– Mids: 250hz – 2Khz
– Upper-Mids: 2khz-6khz
– Highs: 6khz+

For those concerned about allergens, it’s important to note that our real leather earpads use chromium in the tanning process. Our Elite Velour and Elite Hybrid models are made with polyester fabric.

Dekoni Audio has been committed to quality since 2015, with some of our earliest customers still using their original Dekoni pads. We back our products with a two-year warranty covering defects and design failures. Should you encounter any issues, we encourage you to reach out via our contact form at DekoniAudio.com/contact for assistance.

At Dekoni Audio, we understand the importance of comfort during extended listening sessions. While all our earpads are designed for premium comfort, our Elite Velour earpads stand out for their exceptional breathability. Ideal for listeners who prefer a cooler experience, the velour material allows for better air circulation, ensuring a more comfortable and less heat-retentive fit.

Earpads are critical to the noise isolation performance of headphones. We use a thicker foam than most manufacturers which means you will get better passive isolation than stock.

Dekoni Audio understands that customers have concerns about specific chemicals such as PFAS and BPA in consumer products.

Our Authentic Leather and Synthetic (Faux Leather) earpads are manufactured for global distribution and must meet strict international regulatory standards. These products are tested to comply with both RoHS (Restriction of Hazardous Substances) and REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) requirements applicable for import into the European Union.

As part of REACH compliance:

• Dekoni Audio uses independent third-party laboratories to conduct standardized chemical screening.
• Product materials are tested for Substances of Very High Concern (SVHC), which include regulated compounds such as PFAS and BPA.
• Testing confirms our earpad materials contain no detectable SVHC substances or are below the regulatory reporting threshold of 0.1% by weight, consistent with REACH standards.

Customers who wish to review the current SVHC list under REACH may consult the official database maintained by the European Chemicals Agency:
https://echa.europa.eu/candidate-list-table

Dekoni Audio continues to monitor regulatory developments and maintains third-party testing to ensure ongoing compliance with applicable safety standards.

Start at dekoniaudio.com/returns. Fill out the form there with your order number and photos of the product. We'll send you an RMA number and a return address — the form is the fastest path.

After you submit the form, you'll get an RMA number that looks like #####.

Ship to: Dekoni Audio RMA# A***** (your number) 217 West Hwy 46, Saddlebrook, NJ 07663

Include your RMA number on the package — it speeds everything up.

Once we receive your package, please allow up to ten business days for check-in and inspection. After a refund is issued, expect 1–3 business days for the funds to appear on your card or PayPal account.

We accept warranty claims on Dekoni products sold through Amazon and our authorized resellers. Include a copy of your invoice, plus a clear photo of the issue. The invoice must show the original retailer (Sold By) the date purchased and your name/address.

If you would like to return a product from Amazon purchased within the past 30 days, please use Amazon’s automated return service.

We're happy to handle international warranty claims. There's an international shipping fee of $35 for warranty replacements, which covers the return shipment from us to you. This does not cover any import taxes you may be charged by the importing country.

Your shipping confirmation email contains a USPS tracking link. If the label says “label created” but the package isn't moving, it's usually still working through the post office network — in some circumstances packages can take a few days to scan in.

If it's been more than two weeks since the last scan, write to us at support@dekoniaudio.com with your order number. We will provide further information regarding filing an insurance claim with the courrier.

Yes. International orders ship via USPS or a partner carrier depending on destination. Customs duties and import taxes are not included in the price but will be calvculated upon checkout.. Some select countries are excluded from our international shipping option. You may check if your country is available for international shipping during checkout. 

At this time Dekoni Audio cannot change your shipping address manually as this bypasses the security features of your credit or debit card issuer.

The United States Postal Service can reroute your packages and mail if you sign up for an account at USPS.com.
Dekoni Audio cannot request a package reroute for USPS.

If you require a reroute of your package through UPS, please sign up for an account at UPS.com 

International Shipping Help
If your package is stuck in customs or you have questions about import tax, please email support@dekoniaudio.com - We can resolve issues with UPS quickly and help you avoid long call wait times.

The product listings on dekoniaudio.com state which headphones each pad fits. If your model isn't listed but looks similar to a supported one, write to us at support@dekoniaudio.com — we often know whether a same shape pad will work, and we'll ask for a photo of the back of your stock pad to confirm.

It fits many similarly sized cups — most Beyerdynamic and AKG over-ears, and many third-party models with comparable cup diameters. If you want certainty, measure your stock cup opening and compare it to the listing dimensions, or send us a photo and we'll take a look.

Check out the installation videos on every earpad listing! Or head over to https://youtube.com/c/dekoniaudio 

The felt ring sits between the headphone and the earpad. Its job is to reduce driver crinkle — the slight membrane stress caused by air pressure spikes when you place or remove the headphone. Optional but worth it on planar magnetics like the LCD-X.

Yes — earpads are one of the biggest factors in how a headphone sounds. The change is usually subtle but real. See “Materials” above for the rough patterns.

Sometimes — Choice Suede and Elite Sheepskin tend to soften the upper midrange and treble compared to stock on many headphones. But if you don't like the headphone's fundamental tuning, pads are unlikely to be a full fix.

Usually yes. Stock pads compress and lose seal over time, and a fresh pad — Dekoni or OEM — usually restores low-end response.

Two years from the date of purchase.

Manufacturing defects — peeling, cracking, glue failure, broken mounting clips, premature wear. It does not cover normal cosmetic wear, accidental damage, or modifications.

Use the warranty / returns form at dekoniaudio.com/returns. Include:

1. A copy of your invoice
2. Where you purchased (Dekoni, Amazon, a reseller, etc.)
3. The product affected
4. Photos showing the defect

If the form errors out, email us at dekonidesk@gmail.com with the same information and we'll handle it manually.

If it hasn't shipped, yes — write to us as fast as you can. We'll cancel and refund.

Yes, Tell us what you ordered, what you want instead, and we'll put the order on hold while we sort it out.

Once the USPS label is generated, we can't always pull it back. We'll do our best, but the safest path is to let the package ship and then return it for a refund using the standard process.

Aftermarket headphone and IEM cables — the Ensemble line — in 3.5 mm, 4.4 mm balanced, and XLR terminations, plus 2-Pin IEM connectors. Pre-split and post-split builds are both made.

That termination is in production but not always in stock. Email us if the listing is showing out of stock and you need it.

Send a photo of the items you received and we'll arrange a swap. Take a picture of the full set of items together before contacting us — it speeds things up.

• Sheepskin / leather: wipe gently with a dry or lightly damp microfiber. Use Dekoni Leather Cleaner if it requires a deeper clean
• Velour: a soft brush or vacuum on a low setting handles dust. For deeper cleaning, a barely-damp cloth on the fabric face works for most spills. Let the pad air-dry fully before re-mounting.
• Suede: similar to velour, but be gentler. A suede brush helps lift dust without flattening the nap.

Combination of skin oils and trapped moisture. Air them out fully between sessions, especially in humid environments. If the smell persists on velour pads, a light shake of baking soda left overnight (then brushed off the next day) often does the trick.

We don't always have a confirmed restock date — it depends on the production run. Email us with the specific product and we'll give you the best estimate we have.

Yes! We offer pre-orders so you can reserve your product before it launches. Your order will be held and shipped as soon as it's available.

We sell through authorized resellers worldwide. Please our current dealer network at https://dekoniaudio.com/pages/become-a-dealer