FAQ

Q: WHY WOULD I WANT TO REPLACE MY EAR PADS?

A: Changing the pads to Dekoni Audio, will also improve comfort and sound.  Take a listen to one of our premium lines (Platinum, Choice, or Elite) and see what you’ve been missing! Headphones are great and are a big part of a lot of people’s lives. We also spend a lot of money on headphones and expect them to last years and years.   Like most things we buy some parts wear out before others and the first part of any pair of headphones that will wear out are the ear pads. From constant use the oils on our body begin to wear away at them and we can see telltale signs from the cheap construction pleather flaking off to the pad itself becoming discolored and even tearing. In some cases, if the headphones are used while working out, they can begin to smell and no one wants to show their friends the favorite new song only to be turned away because your headphones smell!

Q: WHY DEKONI AUDIO?

A: We manufacture our pads to exact specs for many different models of headphones available today and for other legacy headphones that people continue to love but have pads that are deteriorated and old. We also offer many pads in a Velour fabric, high tech memory foam, multiple colors, and the softest leather your ears have ever experienced. What sets us apart from the competition is that we are music lovers ourselves and have been struggling with comfort and quality for years with our own headphones. We set about to create a product that you will not only enjoy for it’s comfort and quality but also looks great and can add some flair to your style when you get our platinum pads.

Q: WHAT MODELS ARE AVAILABLE?

A: We offer pads for many different models of headphones. Just go to our product page to see the various models currently available. Check back often because we are always adding new models to the list! If you don’t want to scroll up, you can just click here.

You can also view our Bulletz fit chart here.

Q: WHAT HAPPENS IF MY NEW EAR PADS HAVE A PROBLEM OR I JUST DON'T LIKE THEM?

A: Our products offer a 2 year warranty from Date of purchase against defects (not wear & tear from usage). If in the first 30 days after purchase you don’t like the pads, we will gladly refund or exchange for you for another set. When purchased from one of our authorized dealers, please follow their return policy/instructions. If that dealer is unable to exchange/accommodate please reach out to us for assistance.

Q: I LOVE MY DEKONI AUDIO PRODUCT SO MUCH, WHAT OTHER PRODUCTS DOES DEKONI AUDIO MAKE?

A: Right now our focus is on your listening experience. Check back often for updates and keep an eye on our social media pages for new product announcements and updates. There will be more to come for sure!

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