fbpx

FAQ

Q: Why Choose Dekoni Audio earpads over the manufacturers?

A: Simply stated, Dekoni pads are designed to be better. Headphone brands don’t know pads like we do. It’s our mission to take the products they make and make them better and more comfortable. We even bring our expertise to them when they are designing headphones so you get the best experience and sound possible.

Q: What’s different about Dekoni Audio earpads?

A: Dekoni Audio earpads are designed not only to replace worn-out pads but also to enhance your listening experience. Our pads are available in various materials and designs, offering superior comfort, improved sound quality, and a personalized touch to your headphones.

We make pads out of premium materials like our proprietary slow rebound, high density memory foam. From there we hand stitch everything from comfortably soft sheepskin to our highly regarded and breathable velour. Most of the pads that come on your headphones are 100% synthetic materials with low cost foam. Earpads are the last thing a headphone maker thinks of and the first thing Dekoni thinks of.

Q: Do Dekoni Audio Earpads Fit My Headphones?

A: Dekoni Audio proudly offers a wide range of earpads compatible with numerous headphone models. To find the perfect fit for your headphones, simply use our ‘Find Your Pads’ tool located in the top right header of our website. If your headphone model isn’t listed, we’re still here to assist you! Reach out to us at DekoniAudio.com/contact, and we’ll help you find the best match. For a quicker response, please include photos of your earpads (both front and back) and approximate measurements, like diameter or length and width, when you contact us. Metric measurements preferred!

Q: How do I read the Dekoni charts?

A: To simplify the understanding of frequency measurements, we’ve consolidated our data into a user-friendly 4-Band frequency graph. This graph categorizes sound into four key ranges:

– Bass: (20hz-250hz)
– Mids: 250hz – 2Khz
– Upper-Mids: 2khz-6khz
– Highs: 6khz+

Q: What is the return policy for Dekoni Audio Earpads?

A: If you find yourself not completely satisfied within the first 30 days of purchase, we offer the option of a refund or exchange. For items purchased through authorized dealers, we kindly ask that you initially reach out to them for return or exchange inquiries. If you encounter any challenges or have further questions during this process, our team is always ready to assist you. Please contact us at Dekoniaudio.com/contact for any additional support or inquiries.

Q: How do I replace the earpads on my headphones?

A: Changing your earpads is simple with Dekoni Audio. We provide detailed installation videos for most of our products, accessible on each product listings and on our YouTube channel at youtube.com/c/dekoniaudio. These guides make the installation process easy and straightforward.
If you have any issues with installation you can always reach out to us for assistance

Q: Are There Any Allergens In Your Products?

A: For those concerned about allergens, it’s important to note that our real leather earpads use chromium in the tanning process. Our Elite Velour and Elite Hybrid models are made with polyester fabric.

Q: How long can I expect my Dekoni Earpads to last?

A: Dekoni Audio has been committed to quality since 2015, with some of our earliest customers still using their original Dekoni pads. We back our products with a two-year warranty covering defects and design failures. Should you encounter any issues, we encourage you to reach out via our contact form at DekoniAudio.com/contact for assistance.

Q: Which Earpads are the most breathable? My ears get hot!

A: At Dekoni Audio, we understand the importance of comfort during extended listening sessions. While all our earpads are designed for premium comfort, our Elite Velour earpads stand out for their exceptional breathability. Ideal for listeners who prefer a cooler experience, the velour material allows for better air circulation, ensuring a more comfortable and less heat-retentive fit.

Q: Do your ear pads affect Noise Cancelling?

A: Earpads are critical to the noise isolation performance of headphones. We use a thicker foam than most manufacturers which means you will get better passive isolation than stock. Thinner pads enhance noise cancelling but can compromise comfort. At Dekoni Audio, we meticulously design our earpads with this in mind, attempting to preserve the headphones noise cancelling capabilities. However, we also offer options like the deeper pads for the Sony WH1000-XM4, catering to those who prioritize comfort with a potential reduction in noise isolation.

Anymore questions? Fill out a form!

Compatibility List

You were not leaving your cart just like that, right?

Enter your details below to save your shopping cart for later. And, who knows, maybe we will even send you a sweet discount code :)